Privacy Policy
Last updated: March 7, 2026
At Neegma ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multiplayer gaming platform ("the Service"). Please read this policy carefully. By using the Service, you consent to the practices described here. If you do not agree, please do not use the Service.
1. Information We Collect
We collect information that you provide directly and information collected automatically when you use Neegma:
Information you provide:
- Account Information: Email address, username, and profile details
- Session Data: Information about gaming sessions you create or join, including game responses and scores
- Communications: Messages you send to us (e.g., support requests, contact forms)
Information collected automatically:
- Usage Data: Pages visited, features used, actions taken, and timestamps
- Device Information: Browser type, operating system, device type, and screen resolution
- Network Data: IP address, approximate location (country/region), and referring URL
2. How We Use Your Information
We use the information we collect for the following purposes and legal bases:
- To provide the Service (contract performance): Create accounts, manage sessions, enable gameplay, and deliver core features
- To improve the Service (legitimate interest): Analyze usage patterns, fix bugs, and develop new features
- To communicate with you (legitimate interest / consent): Send service updates, notifications, and respond to your inquiries
- To ensure safety (legitimate interest): Detect, prevent, and address fraud, abuse, and technical issues
- To send marketing (consent): Promotional materials and updates, only with your opt-in consent. You can unsubscribe at any time
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: When you join a gaming session, certain information (username, scores, session activity) is visible to other participants
- Service Providers: We work with third-party providers for hosting, authentication, real-time communication, AI processing, email delivery, and analytics. These providers only access your data as necessary to perform their services and are bound by confidentiality obligations
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or enforceable governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any such change
- With Your Consent: For any other purpose with your explicit consent
4. AI & Automated Processing
Neegma uses artificial intelligence to generate game content, questions, and to assist with answer grading. Your game responses may be processed by AI models to provide scores and feedback. This processing is necessary to deliver the Service. AI-generated outputs are used for entertainment purposes and do not constitute decisions that produce legal or similarly significant effects on you.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it. Session gameplay data may be retained in anonymized form for analytics and service improvement.
7. Cookies and Tracking
We use cookies and similar tracking technologies to operate the platform and improve your experience. You can manage your cookie preferences through your browser settings.
- Essential Cookies: Required for authentication, session management, and core functionality. These cannot be disabled
- Preference Cookies: Remember your settings and preferences for a better experience
- Analytics Cookies: Help us understand how you use the Service so we can improve it. These are optional and can be refused
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. We will respond to valid requests within 30 days (or the period required by applicable law):
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Restrict Processing: Request that we limit how we use your data in certain circumstances
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing
- Opt-out: Opt-out of marketing communications at any time via the unsubscribe link in our emails
To exercise any of these rights, contact us at [email protected]. We may ask you to verify your identity before processing your request.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information. We do not sell your personal information
- The right to non-discrimination for exercising your privacy rights
10. Children's Privacy
Neegma is not intended for children under 13 years of age (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. When we transfer data internationally, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
12. Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected users without undue delay, as required by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at:
If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.